Check-In Inventories
The single most important document in a tenancy. Everything a check-out and a deposit dispute will later be measured against — so it needs to be right from day one.
What's included
- Room-by-room walkthrough covering walls, floors, ceilings, fixtures and fittings
- Condition rating and cleanliness rating recorded separately for every room
- Full contents list for furnished properties
- Wide and close-up photographs, dated at the point of capture
- Gas, electric and water meter readings
- Smoke and carbon monoxide alarm test record
- Key and fob count
- Digital report sent to tenant and landlord/agent for sign-off
Book a slot
Confirm the property, access details and move-in date — usually available within the week.
On-site visit
45–90 minutes on site depending on property size, before the tenant moves in.
Report within 24 hours
Often the same day — a finished PDF report sent to landlord/agent and tenant.
Tenant sign-off window
7–10 days for the tenant to agree or raise amendments, per deposit scheme guidance — then the record is locked in.
A weak check-in is a weak defence, twelve months later
If a deposit dispute happens, the adjudicator's first question is simple: what condition was this in when the tenant moved in? Without a proper check-in, that question has no reliable answer — and unclear cases default in the tenant's favour.
| Property size | Price |
|---|---|
| Studio / 1 bed | £55 |
| 2 bed | £65 |
| 3 bed | £75 |
| 4+ bed / HMO (per room) | £85–110 |
Check-in questions
How long does a check-in take?
Usually 45–90 minutes on site depending on the size and furnishing of the property, with the finished report sent within 24 hours — often the same day.
Does the tenant need to be present?
Not necessarily — many check-ins are done just before move-in with the report sent to the tenant afterwards for review and sign-off. If you'd prefer the tenant present, that can be arranged too.
What if the tenant disagrees with something?
They have a set window (typically 7–10 days) to raise any amendments, which are added to the report before it's treated as agreed — exactly as deposit schemes expect.